Well, this post is about LUSH pet peeves aka "what bugs me". I was thinking to incorporate this topic into the first post about LUSH, but then I decided it would be easier to understand the whole thing when you actually got to know my experience.
But before I start, I want to mention (and repeat my thoughts from the first post), that although I truly appreciate their marketing concepts, I don't think their products are for everyone, meaning that if it's written "natural", "eco", "fresh", etc on the label, it does not mean it is 100% natural and safe to use (perfume and parabens can still be there). By the way, all those "chemicals" also come from our mother Earth... :)
Pet peeves&"what bugs me" (in no particular order):
1. You know that most of LUSH products come without a packaging (so you have to find a way to store them!). Ok, I understand the "Go green" thing and I really appreciate that creams or liquid shampoos (in cute black jars/bottles) come without boxes, but when I think of all those products (incl. big chunks of soaps, jellies, solid shampoos, massage bars, etc) that are waiting for us, buyers, days and days (if not months and months) in the shop, getting exposed to light, dry air, dust, and most importantly to all those touches from all those curious buyers, the whole situation starts to bug me. Haven't you seen how someone takes a big chunk of soap to sniff&rub in order to "test it"?..
2. Here goes another nastiness - as jars and bottles come without any box, and are not securely closed (no plastic thingy), you can't be 100% sure if someone "smart" enough didn't "test" it some time ago before you decided to buy this products! Would you buy a mascara without any protection thingy? I guess this is why the testers are displayed without a lid (there's a green "tester" sticker though), so you could spot them.
3. Here comes the turn of previously mentioned testers without a lid. Imagine what happens with a cream, or lip balm when it is displayed without a lid. Now, add several "finger dips" per day. And what do we get? Right! A smelly (usually dried out) substance full of germs and bacteria! How can I evaluate the end product based on what I try from that jar? I really hope, that those samples come from some other testers that are not on a display! :/
4. Check the videos on Youtube on how do they make their products. Guys wear gloves only! They don't wear protection masks... Now I seriously don't understand this thing! It is about skin care! Isn't it supposed to be hygienic, safe and FRESH? I hope these guys are healthy, but it still bugs me... a little bit...
Ok, enough negativity! :) Here is what I admire:
1. Very interesting concept!
2. Wide range of products.
3. All the descriptions are with a sense of humor. :)
4. List of ingredients!
5. Perfect customer service (all the sales persons I met seem to be very devoted to the brand)!
So, be careful! Watch for yourself! :) And ENJOY!:)